These terms govern your use of Ivy’s tax, accounting, and social security advisory services. By accessing our services, you agree to these terms, which may be updated periodically.
1. User Agreement
Acceptance: Using our services implies agreement with these terms.
Changes: We may modify these terms, with notice provided to users.
2. Service Scope
Services Offered: Expert answers in U.S. taxes, finance, international tax, and more.
Purpose: Designed for direct answers to specific questions, not for extended dialogue.
Limitations: Service is for personal, non-commercial use.
3. Expertise
Qualified Professionals: Answers are provided by licensed CPAs, approved for IRS representation.
Reliability: Experts have extensive education and experience.
4. Fee Structure
Pricing: A one-time fee of $39.99 per question/thread, with no hidden charges.
Inclusions: Fee covers all inquiries in a single thread related to the same topic.
Payment Security: Payments are securely processed via Stripe or PayPal.
5. Use of Service
Responsibility: Users are responsible for the accuracy of information provided and reliance on answers received.
Prohibited Use: Misuse, abuse, or harassment of experts or other users is strictly forbidden.
6. Cancellation and Modification
Flexibility: Users can cancel or modify service requests.
Non-refundable: Once an answer is provided, fees are non-refundable except in cases of billing error or service quality issues.
7. Privacy and Data Protection
Data Collection: We collect necessary information like name, email, and payment details.
Usage: Data is used for service provision and improvement.
Protection: Robust measures protect data from unauthorized access.
User Rights: Users can access, request deletion, or opt out of promotional communications.
8. Refund and Chargeback Policies
Refunds: Case-by-case consideration for dissatisfaction and billing errors.
Chargebacks: Direct contact for billing issues encouraged before bank chargebacks.
9. Service Benefits
Access to Experts: Available 24/7 for accurate, timely answers.
No Hidden Fees: Transparent fee structure.
Premium Services: Available for complex inquiries at transparent, agreed-upon rates.
10. Commitment to Fairness
Customer-Centric Service: Dedicated to swift, fair issue resolution.
Transparency and Communication: Clear policies, charges, and services.
By using Ivy, you acknowledge and agree to these terms, ensuring a fair and effective experience for all users. We’re here to offer reliable, expert tax advice in a user-friendly environment.
If you are interested in our services or have any questions, we would love the chance to speak with you. Please feel free to click on any of our experts here to request for a meeting or proposal.
Welcome to Expert Tax Advice at Ivy – Please Review and Approve Our Service Terms
Dear Valued Client,
Welcome to Ivy, where expert tax, accounting, and social security advice is at your fingertips. I'm Alex Oware, CPA ready to assist you with your queries.
Your Requested Service: You are about to engage in a personalized consultation for your tax-related questions.
Billing Confirmation: The charge for this service is $39.99. This fee covers your initial query and all related follow-up questions within the same thread, ensuring you receive thorough and comprehensive assistance for one transparent price.
Additional Resources for Your Convenience:
FAQs: Find quick answers to common questions.
Refund Policy: Understand our commitment to your satisfaction.
Terms and Conditions: Familiarize yourself with our service agreement.
Privacy Policy: Be assured that your information is securely handled.
Payment Security: Rest assured, all payments are processed securely through Stripe or PayPal, offering you both convenience and safety.
Contact Us: For any immediate assistance, you can contact us at info@oandgaccounting.com or call 918-928-5810.
Thank you for choosing Ivy for your tax advisory needs. We are committed to providing you with reliable, expert guidance tailored to your unique situation.
Best regards,
Alex Oware, CPA
Ivy Tax Advisory Expert
